General > More Testimonials
The stove is a huge hit! may family and friends all love it - the only problem is we all find ourselves dropping off to sleep - bliss!
I am so in love with my wood burning stove, can't believe how much heat is produced in my living room and my home is so much warmer. Many thanks to Elaine and Alan for all your help and excellent advice on buying and installation of our Morso 7448 wood burning stove. The engineers who installed it were great and did a first class job.
I would highly recommend A G Fenton to anyone. Buy a stove - you won't regret it!
ABERDEEN FEBRUARY 2014
THRILLED "We are thrilled with the end result and would like to thank everyone at Fenton's for their hard work and high standard of workmanship. From our first visit to the showroom until the work was completed we received the highest degree of courtesy and expert advice. We will recommend Fenton's at every opportunity - a modern business with old fashioned standards and values". C & L Aberdeen 19/10/11
DELIGHTED Dear Alan and Elaine,Just a note to thank you both very much indeed for a first-class job.We are delighted with our new Jotul wood burner.We can't really believe how simple and straightforward you made the installation.No fuss, no mess, first-class workmanship from you, Alan, along with young Alan and slater Bill Smith, and everything done well ahead of schedule.It was also a pleasure to deal with Elaine in the showroom.Thanks again from two very well satisfied customers.We'll certainly recommend you to our friends Agnes and Harry Roulston,East Glebe,Stonehaven. 27/10/11
BRILLIANT JOB! Thanks Elaine, Alan and team for doing such a great job. We had the fire on properly last night and it was great. It really finishes off our new conservatory perfectly. You have been great and have been really patient with me as we waited for planning and then the builders to get things done. Your customer care was second to none and I am absolutely delighted with our new stove. If ever someone asks for customer feedback I would be delighted to help. Brilliant job....... Mags Russell 10/11/11
DELIGHTED I just thought I would let you know how delighted we are with our Huntingdon Stove.It suits our room perfectly and looks lovely. It has now been alight non-stop for 2 weeks and is proving itself worth every penny! The main rooms of our cottage are warm and we have now turned our central heating down - it is only on for one hour at each end of the day.It is lovely to come in to a warm glow and a warm house and I am sure we shall appreciate it even more as the weather gets colder. The stove is very good natured and responds very quickly. Thank you for your prompt and efficient service. Diane Fleming 24/11/11
A.G. Fenton's - Or better still Dick Turpin & His Motley Crew.... After many conversations with Allan, who has been our chimney sweep for many years (20 +) - we decided to have our open fire changed over to a Multi Fuel Burner - it was one of our best moves in years as it has turned a drafty & cold living room into a haven of heat - sometimes too hot. Not only has it made it a warmer living room it is also a more cost efficient way to heat. As for the service provided from choosing a appropriate stove to install to completion, a fully comprehensive service was provided. Alan's team of installation personnel are second to none - they are very professional - helpful and kept the process as hassle free as possible, along with the mess down to the bare minimum - doing the husbandry (cleaning up at the end of each day) religiously, keeping to completion date regardless of any unforeseen problems. Their showroom in Stonehaven is a source of invaluable information and advice to help you with your decision. Elaine will more than assist, but don't ask for tea and biscuits - tea ok but biscuits will be dog ones variety!!!! All we can say is the service and professionalism, supplied by A. G. Fenton's is second to none - and we could not recommend them to highly - as for the Dick Turpin crack sorry a private joke - but a good one!!!! Mr & Mrs Maguire 21/2/12
GOOD ADVICE We received very good advice from Elaine in the shop as to which stove would be suitable for our house and heating needs and this was neither the most expensive of the stoves nor the biggest which some stores push you toward. This was followed up by good communication on installation date and even better by very pleasant chaps who left little mess when they excavated the old coal fire and installed the wood burner. Throughout we have had excellent advice and service and can whole heartedly recommend A G Fenton especially as this is the 2nd installation we have done without any hitches. SHARON & PAUL LINDOP 29/2/12
SECOND TO NONE The service and installation were second to none, I was very impressed.The guys were all polite and extremely tidy which is always a bonus and it was great that people turned up when they said they would. Julie Graves Stonehaven 2/3/12
DELIGHTED! Hi Elaine,Just wanted to let you and the team know that we are utterly delighted with our morso squirrel stove! We lit it tonight for the first time and are very pleased with the result.Thanks so much for the very speedy and high quality installation. Your lads worked diligently and were polite, friendly and thoughtful and so tidy. We would have no hestitation in recommending Fenton Stoves. Worth every penny! Annette and Andy Johnson, Aberdeen. 6/3/12
EXCELLENT! Milltown Community is a residential care home so it is a big thing for us when builders come in to do work. When the crew came in from Fentons to re-build the fireplace in one of our common rooms and install a new wood-burning stove, they were very friendly and tidy and fitted in around what we were doing without any trouble at all. We had plenty of friendly advice from Elaine in the office who was always very helpful in co-ordinating things and also patient when we took our time making up our minds. The finished job is excellent and we are all very pleased indeed with the work that Fentons have done for us. Andrew Plant. Milltown Community. March 2012.
PLEASED Both of us are so pleased with our new fire, its like it has been there for ever. The work carried by. Fentons was great with little or no mess, can't wait for winter. Mr & Mrs Tait Laurencekirk 12/4/12
MANY THANKS FOR A JOB WELL DONE Many thanks for all your help and a job well done by you all. What a team! The whole job has been so easy from our point of view from start to installation. We're delighted with everything - the two lads who did the hard work were great, cleared up all the mess and boss Alan was around as and when required. One thing which really impressed was the way you all kept us informed of what was happening - even if the lads were just returning to the shop to collect something they needed. Everything was so straightforward - despite the ugly chimney breast which was trashed....to everyone's delight! And the lads gave us a very succinct and relevant lesson in how to light, use and clean the stove. Elma McMenemy, Barras, by Stonehaven. 13/4/12
EXCELLENT SERVICE Alan installed our stove in Banchory a few months ago. I've been meaning to email you for some time to say thank you for the excellent service Elaine provided on the phone and the great job Alan and his assistant did of installing our stove. We have had lots of 'wows' from visitors! We are impressed at how quickly the stove gets going and how quickly it heats up the room CHRISTINA GILLIES 11/5/12
EXCELLENT! From our initial enquiry the information and guidance was excellent providing technical information on the type of stove and the installation required for our property. The survey and quote information on the work required was clearly defined. The installation finishing was very professional. The follow up support was first class with guidance and use of the stove clear and concise. Summary. We are very pleased with the installation and service provided by AG Fenton Stoves and fireplaces. Jim and Senga Adam Stonehaven 16/7/12
ABSOLUTELY DELIGHTED Although the installation ran into a third day due to very heavy rain making the external roof work impossible, we were absolutely delighted with the whole installation process.The work was carried out quickly and efficiently and there was minimal disruption.ï¿½ï¿½ They guys also made sure that floor protection was in place so carpets etc were kept clean. The business end of the process was also very efficient from the initial selection process through to billing - it all worked very smoothly. Fraser & Alison Campbell, Stonehaven 24/7/12
FRIENDLY AND EFFICIENT Thank-you for our recent stove installation, we have found your service to be both friendly and efficient from our initial choosing of materials and the stove itself to completion. The young men who completed the works were clean, tidy consciencious workers who showed real pride in their work. ï¿½ ï¿½ Overall we are more than happy with the end product and w ould recommend your services to others.Many Thanks! ï¿½ ï¿½ ï¿½Trevor and Victoria Best Auchenblae 16/8/12
AMAZING! It`s amazing! We love it. I even have it as the screen saver on my phone, how sad! The two young fitters, Alan and Craig were so pleasant and amenable, even putting up with being watched by the audience that was my four children! They lit it before they left, gave me their own contacts for wood supply and were happy to discuss the positioning of the stove at length with me. Would thoroughly recommend and have done so already. ANGELA AND DAVID WATT, STONEHAVEN 16/11/12
VERY SATISFIED We had our stove fitted in February. The service was excellent. No mess. The workmen were very helpful. We would not hesitate to recommend A G Fenton Mr & Mrs Smith, Stonehaven. 25/3/13
JOTUL JOY! NUMBER 2 FITTED! We are both enjoying our new Jotul stove - number 2 fitted by A G Fenton and delighted how it has transformed our living room. Thank you! H AND A ROULSTON, STONEHAVEN 16/4/13
BETTER THAN WE COULD HAVE IMAGINED We are extremely please witht he whole experience of using Fentons to supply and install this stove and the end result is better than we could have imagined. A McQUEEN, BANCHORY 22/4/13
ABSOLUTELY DELIGHTEDWe are absolutely delighted with our new Aga multi fuel stove. Since our initial meeting with Alan the organising and installation of our burner has gone without a hitch. We were kept very well informed of when things would happen and everything ran exactly to time. Every aspect of the work from reshaping the fire place, plastering and installation were carried out to a very high standard and we would have no hesitation at all in recommending A G Fenton Ltd to anyone. We have already enjoyed the benefit of a much warmer house look forward to many cosy years enjoying this asset to our home.MR & MRS BILLS ABERDEEN 12/9/13
DELIGHTED My comments on the services are as follows: The man who came to sweep and do the safety check was very nice and efficient and the two lads who installed the stove were both pleasant, good humoured, polite and competent - the job being done in a timely fashion. I also appreciate both Elaine and Alan's advice, friendliness, assistance and reliability throughout.Thank you! P Walter Johnshaven 19/9/13
MORSO S81 INSTALLATION
FAST, TIDY INSTALLATION From the outset Alan, Elaine and their team were efficient, knowledgeable and willing to offer advice and experience to our stove selection. We were always kept up-to-date in the run-up to both the survey and installation and were able to tailor these dates to fit our busy schedules. This combined with the fast, tidy and on time installation process gave us confidence in the service A G Fenton Stoves provide. Following the completion of the installation our satisfaction levels have not diminished any with the finished product; the stove gives our room a great focal point and lovely warmth. All said and done we are very impressed and would not hesitate to recommend to anyone thinking about installing a wood burner into their home.”A Brown/E Head - Aberdeen 1/10/13
MANY THANKS FOR YOUR HELP
Mr & Mrs Patterson, St Cyrus. 4/10/13
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