General > Testimonials
Here are some comments from our satisfied customers:
SO VERY HAPPY! EXCELLENT TEAM
We would like to reiterate how pleased we are withthe whole process from the initial consultation by yourselves to the final effort made to ensure all the paperwork was correct for the commissioning of the fire for the council. You have an excellent team working for you who were polite and pleasant at all times and we will be highly recommending your business to others.
Mr & Mrs B Auchenblae 17/4/18
Just a note to say we are very happy with our new stove. Thanks to everyone who made it happen.
GREAT SERVICE FROM START TO FINISH!
A complicated job made easy by A G Fenton, we are really pleased with the result. Thank you!
MRS G NETHERLEY 15/12/17
We had our chimney swept recently. I have to say tht the sweep was efficient, knowledgable and highly skilled. He ws clean and thorough. We couldn't ask fo a better service. Many Thanks
MR & MRS S, MONTROSE. 18/3/17
A MASSIVE THANKS!
Can I just say a massive thanks to you on behalf of ourselves, the neighbours who own the cat and the cat in question. Once again your guys were absolutely fantastic! I cannot speak highly enogh of their 'no drama' attitiude, friendly manner and technical skills. They truly are a credit to your company. Thank you for interrupting the agenda for the day and sending them to us instead of the original job. I hope the rescue of the cat did not cause any major inconvenience to your other customers.
MR & MRS RONALD, STONEHAVEN, 17/2/17
FIRST CLASS SERVICE!
First class service from the team at AG Fenton Stoves. The installation is exactly as we wanted and all carried out in a timely, clean and very efficient manner. Thank you
MR & MRS W, BANCHORY 15/11/16
We are delighted with both woodburners. Fantastic job!, The guys who did the work were wonderful. Great skills, very polite. Tidy job. Very helpful chaps. Thanks for a job well done.
MR & MRS McKAY BRIDGE OF CANNY 11/11/16
Delighted with our woodburner fitted by A G Fenton. The fake chimney breast they created is in keeping with the period of the house and looks like it's always been there. Thanks for the first class service and putting up with my ever changing mind about which stove to choose.
S ROBERTSON, ABERDEEN 4/10/16
I just wanted to say how pleased we are with the work that has been done. The guys worked so hard, they were so clean and tidy too! We were highly impressed and will definately be recommending your company to anyone else looking to have work done.
C WALLACE , ABOYNE 30/9/16
We are absolutely delighted with our stove. The service provided was impeccable from start to finish. Elaine's advice in the showroom was honest and very helpful. Alan gave us a clear picture of what our options were during the initial survey and enabled us to select the best combination of stove and surround. The installation team were friendly, hard working and answered any queries we had. The end product has surpassed our expectations and we can't recommend A G Fenton highly enough ! A very professional service from start to finish.
Mr & Mrs P, Craigiebuckler 16/8/16
GUYS DID A GREAT JOB!
Just wanted to share feedback after stove installation last month. First of all you have great guys on your Team, very professional with great approach to customer's needs. The guys did a great job and I am delighted with the end result. I would be more than happy to recommend A G Fenton Ltd and Team to anyone who needs a stove installation or advice. Once again thank you very much for your service!
M PCIAN 9/2/16
A MASSIVE THANK YOU!
I would like to say a massive Thank You to Elaine, Alan and the Installers who have made my house feel like a home again!
The minute my AGA stove was fired up it put the heart right back into my home again.
For the first time in a year I look forward to coming home, just to put our wee AGA on. To say I'm delighted is an absolute understatement. Thank you all so much again.
LISA PECK, ABERDEEN 11/11/15
We are delighted with the installation of a Morso wood burning stove in our conservatory. Our thanks to the excellent fitting team. It's easy to use, cosy and provides a good focal point. Exceeded our expectations!
Mr & Mrs Clyne, Stonehaven, 18/6/15
Steve did a splendid job, thanks for the excellent service. We felt well looked after as respected customers.
TOM TAVERNE, ABERDEEN 22/5/15
QUICK AND PAINLESS
We are delighted wit the stove, the service was excellent. Very professional and everything was surprisingly quick and painless.
Thank you !
MRS CURRIE, BANCHORY DEVENICK 22/5/15
We love our stove and were very impressed by the professionalism of the engineers who installed the stove. We hve been singing Fenton's praises ever since!
MRS CHALMERS, ABERDEEN 19/5/15
I would just like to say how pleased we are with our stove installation. Steve and Craig were first rate and we can't wait for the hard winter!.
A BRADFORD, STONEHAVEN 18/5/15
I was most impressed with the work of your engineer, Craig, who came to check and clean our chimney in preparation for your Jotul F100 stove.
Mr Taverne, Aberdeen 18/5/15
REALLY PLEASED WITH EVERYTHING!
The boys did an excellent job.Everything was finished by the time I came home from work and I was amazed there was not one single bit of mess! It totally changes the look of the room and I can't wait to use my fire. Thank you so much!
J IRVINE, LAURENCEKIRK 13/5/15
OVER THE MOON!
Our room is so much warmer with the stove in. The team did a fantastic job and we are over the moon.
K MacLeod, STONEHAVEN 21/1/15
I am delighted with the outcomeof the installation carried out by Steve. He has done a fantastic job from start to finish. Elaine and Alan have been great to do business with and I will certainly be singing your praises to family and friends.
R WEBSTER, ABERDEEN 24/9/14
A G Fenton provided us with great service and installed our new AGA stove. Their customer service and communication are excellent and they were punctual. The finish on the work is just as we discussed and overall I would be very happy to recommend A G Fenton.
BEN ROBERTSON, BANCHORY 3/9/14
Dear Alan, Elaine and Steve
Thank you so much for helping us choose the right stove for our living room, also the hassle free fitting. It not only looks great but it works really well too!
Marion and Phil Corral
There is one word that sums up the qualities of your company and it's services and that word is excellent. Many thanks for the service we received from all your staff. They really are a credit to you and I would not wish to miss this opportunity to let you know my feelings on their performance.
We are delighted with the stove and it is making the lounge lovely and cosy in the evenings. The guys did a really great job and it was a pleasure to have two amaible young men working in the house.
LITTLE, WESTHILL, MAY 2014
Our stove is a huge hit
THANK YOU A G FENTON
Our stove is brilliant, it's the best money we ever spent. The lads were great and the whole installation went without a hitch.
SWIFTLY WITHOUT MESS: "After much deliberation we finally decided to have our open-fireplace converted into a multi-fuel burning stove this year. Now, having had it done I wish we'd done it years ago.ï¿½Alan helped us choose a stove which was in keeping with our room and organised everything from then on. The installation was done swiftly and without mess. All our visitors comment on how lovely the stove is and how much heat it generates. It is easy to maintain and far less work than when we had the open fire. We've also saved a fortune on our heating bill.I would highly recommend anyone who is thinking of it to go for it, you won't regret it! -
HIGHLY RECOMMENDED: Since moving to Stonehaven nine years ago, I've had three multi-fuel stoves fitted by Alan Fenton, in three different properties! On each occasion, Alan has given me a date and price and installed as agreed to a very high standard. I would HIGHLY RECOMMEND Fenton Stoves to prospective customers. If you haven't owned a multi-fuel stove before - nothing compares with the heat output, flexibility and economic running costs, not to mention also providing an attractive focal point in the room. D.Henderson 15/12/10
DELIGHTED: Having just recently replaced the open fire in our lounge with a franco belge multi fuel stove we are absolutely delighted with the result. From choosing a stove to suit our needs through to the installation the whole process was hassle free.The staff in the showroom really know about the stoves they sell, and after choosing the stove Alan gave us a date for installation and the stove was fitted in a morning and no mess.We cannot believe the heat we get from the stove compaired to the open fire and you don't have to worry about sparks etc. I can go off shopping for the morning and come home to a lovely warm room.Anyone thinking of having a stove installed I would have no hesitation in recommending Alan Fenton - you won't be disappointed.
ABSOLUTELY DELIGHTED: "Before we had our woodburning stove fitted we had an open fire and we just hadn't realised how much heat was disappearing up the chimney. Mr Fenton and his colleagues fitted our new stove very quickly, efficiently and left no mess. We wouldn't hesitate to recommend them. My husband and I are absolutely delighted with the stove and our house is much warmer (and our living room is much prettier!) - we just wish we'd done it years ago!" L Johnston, Stonehaven 18/01/11
FANTASTIC STANDARD: Alan Fenton assisted my husband and I to convert our traditional fireplace to a multifuel Morso stove. We had seen a picture of how we would like the lintle and hearth to look and he was very helpful in advising us on what work needed to be done to realize our goal. During the process, we changed our plans deciding not to select a solid slate hearth and pursue slate tiles. Alan was extremely versatile and didn't miss a beat completing the revised work to a fantastic standard. We are really delighted with the results and are thoroughly enjoying spending time by the stove on cold winter nights. Kathryn Wilson 10/12/10
THANK YOU! Many thanks for the wonderful job you did advising, designing and fitting our stove. The log store under the stove is great and stores a couple of days worth of logs.We are delighted with the end result and after 6 years freezing in our old farmhouse we are now lovely and warm. Our kitchen is now a lovely warm family room and our oil bill is shrinking daily. Thank you. The Howards, Stonehaven 20/01/11
THANK YOU SO MUCH! Thank you very much for a first class job.We are really pleased with the advice you gave us. Our new stove has proved a great success and hopefully we will have a really cold winter! Thanks again Jim & Moira Parker Luthermuir 7/3/11
TOP OF THE CLASS! A couple of years ago I considered having a Log Burning Stove installed as other people kept recommending them. Having made the decision - I got Alan Fenton in to advise and from then on it was simplicity itself ....he really knows his stuff! From beginning to end nothing has ever been too much bother and his advice was excellent. All the staff were so friendly and obviously knowledgeable - you felt in very safe and in capable hands. The installation was clean and efficient and made to look ever so easy The result is even better than I expected and I am totally delighted with all aspects of the process..from beginning to end.There is no doubt that A.G. Fenton and his staff are "Top Of TheClass" My one regret - is that I didn't get Alan to do this when I first thought about it - and so reaped the benefit through these last two atrocious winters! CAROL HOPPER, STONEHAVEN 21/3/11.
THANK YOU The Stove is great, looks so good with our high ceiling and such a heat out of a little box, easily heats the whole living room / dining room area.One of the best features of our cottage renovation, we would easily recommend all aspects of the purchase, from showroom to installation and finally lighting the first fire. GARRY NICOLL, GLENLETHNOTT, 18/5/11.
THANK YOU On visiting the shop to find out more about putting in a stove we were impressed with the help we received also advice and the fast survey done on the property prior to work starting. Would highly recommend their work and service and we are very pleased with the results . I would also say that their after sales help re finding logs etc is first class.Thanks to you all for your help. Roland & Angela, Stonehaven 18/5/11.
BRILLIANT! Alan did a brilliant job installing the stove and caused minimal distruption to me. I was very reassured that he asked me on various occasions how I would like things rather than just going ahead and doing what he thought e.g asking whether I wanted the flue out of the back or the top of the stove. Was also very happy with the service we got from Elaine, the Sales Manager, in the showroom. I liked the non- pushy sales manner, answering our queries and explaining everything to us.We felt under no obligation to buy which I really liked. Thanks again for eveything! Laura & Graham, Aberdeen 23/5/11
JUST AS EXPECTED "Our Morso stove arrived as expected, worked as expected. Essentially couldn't ask for anything more. Great additional feature to our lounge and I would highly recommend A G Fenton. Julie & Donald Brown, Banchory 23/5/11.
DELIGHTED We are delighted with our new Stovax multi fuel stove. From our first visit to the shop when we were given first class advice to the installation of the stove everything went like clockwork and we had no hassle or mess. As the weather has been a lot better lately we have yet to enjoy the full benefits but we are really looking forward to sitting by the stove on cold winter nights. Alex & Louise Malcolm, Stonehaven 29/5/11
A BIG THANK YOU Just wanted to say a big thank you for a great job installing our Badger stove. Having experienced months of delays, ineptitude, untidiness, unreliability and stress due to builders at our home, it has been really refreshing to see a job being done on time, for the price quoted, by competent, polite, cheerful lads who know how to use a broom to clean up after themselves. It is looking really great and is a handsome feature in our kitchen. We shall certainly be recommending you to our friends and colleagues.Regards Neil and Deirdre Coward Stonehaven 11/8/11
TREMENDOUS! I thought that the friendly & attentive service from A G Fenton Stoves & Fireplaces was tremendous - from my first enquiry into the possibility of getting a stove fireplace fitted, right up to completion of the job. The advice I received from Elaine, the sales manager, was exceptional as was the prompt & efficient service carried out by the fireplace fitters. I would highly recommended A G Fenton Stoves & Fireplaces, Stonehaven to anyone who might be thinking about getting a fireplace or stove fitted in their home. P BRINDLEY STONEHAVEN 30/8/11
"Local company is the Best" We are delighted with our Stovax Multi fuel stove, a perfect addition to our conservatory and so happy regarding the advice from Elaine & Alan. Also thanks to the tremendous local tradesmen for the fantastic and fast installation.We would highly recommend A G Fenton of Stonehaven for a first class service a perfect addition to any home, a stove fitted by a local company & expertise that Fenton's provide. Carol & Roy, Aberdeen
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